Head of Service Charges, Rent and Income

Location: NORWICH - Hybird

About the role

Seeking an exceptional leader to join us as Head of Service Charges, Rent and Income . This is a pivotal senior role responsible for shaping strategy and delivering high-quality services across service charges, rent setting and income collection for over 7,000 homes, including tenants, homeowners, freeholders, and garages.

You will lead a high-performing team, ensuring that all income streams are maximised while remaining fully compliant, transparent, and customer-focused. This is an exciting opportunity to influence organisational strategy, drive innovation, and ensure our services align with evolving legislation and best practice across the housing sector.

Key responsibilities

Leadership & Strategy

• Lead the strategic development and delivery of service charge, rent and income services
• Own and oversee ke...