Nordic Approach aims to be a preferred sourcing partner for roasters seeking exceptional quality green coffee. As **Head of Sales**, you own the commercial direction and execution - driving customer satisfaction, growth, and modern digital ways of working across the full customer relationship. You combine strong commercial drive with a relationship-first approach to specialty coffee. You lead and develop the sales team, sharpen our market approach, and bridge traditional relationship selling with digital commerce (incl. Customer Portal and practical AI use cases) to strengthen the customer experience from first contact to repeat business. **Responsibilities & tasks****Customer Portal launch:** lead the rollout of the B2B portal to automate key routines (e.g., support, releases, invoicing) and improve customer experience. **Group reporting:** manage NKG reporting requirements. **Your profile**Proven sales leadership experience in a comparable environment across functions and channels. A...