Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Head of Research

Head of Research

About This Role

We’re looking for a Head of Research  to lead our research function at Capital One UK, reporting into our Head of Marketing.

As a company we have a mission to make credit simple, and to achieve this we constantly strive for a more human-centred business. The Research team is critical to this and to support teams across the business in ensuring human-insight is at the heart of every decision.

This role will lead the research team into its next evolution, strengthening our research operations and prioritising high-impact research which naturally combines a range of methodologies (qualitative and quantitative) to deliver rigorous insight across the organisation. The role requires someone who understands market insight, continuous CX programmes and UX research, offering an opportunity to showcase holistic research leadership...