Work Mode: Virtual (Exception only)

Be part of a team that unleashes the power of leading‑edge technologies to help improve the health and well‑being of those most vulnerable in our country and communities. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

As an Experienced Project Manager, CX Launch at Gainwell, you will lead large‑scale customer experience (CX) initiatives across contact center, mailroom, data entry, back‑office operations, and provider‑focused program implementations. This role is accountable for ensuring operational readiness and successful delivery across cross‑functional teams—from planning through go‑live, hypercare, and transition to steady‑state operations—while driving alignment across business, operational, and technology workstreams.
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