Job Title:
Head of Professional Services, Financial Services EMEA

Location:
London base preferred. Regular travel expected across EMEA.

Department:
Professional Services

Reports To:
Global VP of Customer Success

Overview:
SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division’s value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust.

SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI.

The Head of Profess...