Flexible Work, Better Balance
Job Title: Head of Policy Counter Fraud
Salary: Competitive + bonus and benefits
Location: London, Norwich, Perth, Glasgow, or Leeds
This is a great job for someone who wants to lead at scale, protect customers, and shape how Aviva tackles policy fraud across Personal Lines.
Policy fraud is a growing risk for customers and the insurance industry. This role exists to lead Aviva’s end‑to‑end policy counter‑fraud strategy across our Personal Lines portfolio. You’ll join the Motor leadership team and work closely with colleagues in Underwriting, Pricing, Analytics, Operations and Claims. You’ll lead a large specialist team to prevent fraud, improve performance, and reduce customer harm. You’ll be accountable for delivering around £30m in fraud savings and strengthening Aviva’s position in the UK market.