People Management: Lead a team of 5 professionals by fostering a high-performance, collaborative culture, providing clear direction, proactive coaching, and support to drive results and ensure long-term motivation, engagement, and retention.
People Excellence Strategy: Design and implement a team strategy aligned with business needs to deliver impactful learning & development that drives external partners to sell more. Define annual roadmaps, timelines, implementation teams, costs, resources operational plans, KPIs, and success measures.
Measure People Excellence Effectiveness: Define team goals and KPIs aligned with business strategy to assess program success and overall performance. Monitor progress and track impact through mystery shopping and correlation between training and external partner sales performance.
Stakeholder Management: Build strong partnerships with key internal a...