Job Description

Head of Partner Success – Medium Segment

About The Role

We’re looking for a driven and customer‑obsessed Head of Partner Success to lead and elevate our Partner Success function across the Medium Segment. In this role, you’ll sit at the heart of our ecosystem—connecting forward‑thinking finance leaders with our network of reseller partners and Systems Integrators (SIs), helping ambitious UK businesses unlock the full potential of our SaaS solutions.

You’ll lead a high‑energy team within our broader Customer & Partner Success organisation, focused on enabling partners to deliver exceptional customer experiences, drive retention, and maximise lifetime value.

This is a hybrid position with 3 days per week in our Newcastle Office.

Key Responsibilities

What You’ll Be Doing

• Lead Partner Success Strategy
• Drive partner success across the Medium Segment, working closely with VARs ...