Head of Partner Success – Medium Segment

About the Role
We’re looking for a driven and customer-obsessed Head of Partner Success to lead and elevate our Partner Success function across the Medium Segment. In this role, you’ll sit at the heart of our ecosystem—connecting forward-thinking finance leaders with our network of reseller partners and Systems Integrators (SIs), helping ambitious UK businesses unlock the full potential of our SaaS solutions.

You’ll lead a high-energy team within our broader Customer & Partner Success organisation, focused on enabling partners to deliver exceptional customer experiences, drive retention, and maximise lifetime value.

This is a hybrid position with 3 days per week in our Newcastle Office

What You’ll Be Doing
As Head of Partner Success, you will:
• Lead Partner Success Strategy
o Drive partner success across the Medium Segment, working closely with VARs and SIs
o Ensure partners are equipped to del...