Join our team at Nidd Hall, part of the Warner Hotels Group. This 199‑bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.

Following an internal promotion, Warner Hotels are looking for a Head of Operations to lead all front and back‑of‑house functions at Nidd Hall. The Head of Operations is responsible for leading teams to deliver a seamless guest experience across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long‑term growth.

Responsibilities

• Oversee day‑to‑day operations across reception, leisure club, spa, housekeeping, entertainment, and nights teams; ensure seamless guest arrival, check‑in, and service delivery across all touch‑points.
• Drive on‑site sales performance across leisure, spa, and ent...