Head of Operational Model Excellence, Credit & Surety (Hybrid; m/f/x/d; 80-100%)

Key Responsibilities

• Lead the design and evolution of the Credit & Surety e2e operating model, including leveraging AI to enhance efficiency and decision‑making


• Translate targeted business outcomes into target‑state processes, service models, governance structures, and operating principles


• Program manage technology‑enabled initiatives


• Identify optimization opportunities and implement sustainable solutions


• Identify risks and control gaps and drive mitigation


• Track outcomes and embed continuous improvement

Cross‑Functional Leadership

• Act as a trusted partner to business and functional leaders


• Drive collaboration across functions and regions


• Align stakeholders around clear direction and outcomes

About the Team

The ...