The Commercial & Engagement Division is responsible for generating sustainable financial returns on the commercial property portfolio through active asset management, property management, and strategic engagement initiatives. These initiatives include attracting local and international entities to set up headquarters; enhancing the City’s positioning as a hub for innovation, education, and sustainability; and integrating businesses, SMEs, and innovators into a cohesive ecosystem.

The Head of Operational Excellence is responsible for driving organization-wide performance improvement, operational efficiency, process optimization, and transformation initiatives. The role leads the design and implementation of best-practice operating models, continuous improvement programmes, automation initiatives, and performance management frameworks to enhance productivity, reduce costs, improve customer experience, and support the organization's strategic objectives.

The role acts a...