Head of Operational Enablement

Manchester

Hybrid working (In office Tue-Thursday, at home Monday and Friday)

Core Responsibilities

• Leads the identification and optimisation of the most efficient implementation approach for strategic initiatives across Vanguard Personal Investor. Ensures initiatives are sequenced effectively with clear understanding of operational dependencies, risks, and constraints.


• Applies deep expertise in wealth platform operations to ensure all changes are operationally viable, scalable, and aligned to long-term business objectives. Identifies opportunities to simplify processes, improve efficiency, and reduce operational friction.


• Acts as the integration point across Operations, Technology, Product, and Vendor partners, bringing together cross‑functional perspectives to improve decision‑making and execution outcomes.


• Partners with internal teams and third‑party p...