We are currently recruiting for an exciting new role as Head of Motor and Home (M&H) Insurance here at AXA Partners. This role is responsible for leading the M&H insurance claims services, ensuring that clients receive timely and effective reimbursement post claims. It will also be responsible for strategic oversight, coordination of insurances claims services and delivering high-quality customer outcomes.

You will lead the UK M&H contact centres, and also be responsible for the hub performance across Barcelona and Mexico, delivering excellent levels of customer advocacy. You will ensure the procedure is handled efficiently, accurately and in a manner that protects the interests of the insured parties while also providing satisfactory customer service for local operations within the UK strategy and transformation programme. The role will ensure excellent standards of employee and customer outcomes contained within a cost effective operation, which meets regulatory requireme...