Flexible Work, Better Balance
Job Code: 326/001/334
Industry: Service
Job Brief: Our client in the service industry is seeking a highly skilled Head of IT to lead the companyβs IT strategy, AI-driven process automation, and CRM implementation initiatives. This role focuses on strengthening IT operations, optimizing workflows using AI, enhancing automation across departments, and ensuring seamless CRM and system integrations. The ideal candidate will possess strong AI and automation expertise, solid IT administration capabilities, and hands-on CRM implementation experience (preferably Zoho). This is both a strategic and technical leadership role, requiring excellent communication skills, cross-functional coordination, and the ability to drive digital transformation initiatives across the organization.