Leadership & People Development

• Inspire, lead, and develop a talented hospitality and events team, creating a culture of excellence, accountability, and engagement.
• Identify, nurture, and retain talent through coaching, mentoring, and succession planning.
• Foster an inclusive, collaborative environment where individuals can thrive and perform at their best.
• Champion employee wellbeing, engagement, and professional development.

Client Relationship Management

• Build trusted, influential relationships with senior client stakeholders and key decision-makers.
• Act as the primary hospitality ambassador for the contract, ensuring exceptional service delivery at every touchpoint.
• Understand client priorities and proactively develop solutions that support their business goals.
• Conduct regular reviews and feedback sessions, translating insights into mea...