Confidential is seeking a senior leader to develop a unified guest experience strategy across its hotel properties in the United Arab Emirates. The ideal candidate will have 20–25 years of experience in hospitality with at least 8–10 years in a senior leadership role. Responsibilities include enhancing guest satisfaction, ensuring consistent service standards, and training property teams on experience excellence. A Bachelor's degree in hospitality management or a related field is required, with a Master's preferred, along with extensive experience in luxury hospitality.
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