Role Overview

This executive role functions as the senior operational leader for Finance within a highly complex, regulated, multi-stakeholder Global Business Services (GBS) environment. The position is accountable for the end-to-end service delivery, operational stability, and continuous transformation of core finance processes across multiple international countries, business units, and legal entities.

• Service Delivery & Operational Excellence: Lead the end-to-end execution of core global finance functions, including Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Master Data, Financial Controls, and Intercompany operations.
• Performance Management: Ensure consistent service performance across all metrics, directly managing SLAs, KPIs, and customer satisfaction levels while serving as the senior escalation point for timely issue resolution.
• Financial Cycle Governan...