Summary of Position: We are seeking an experienced and results-driven Head of Field Service Operations to lead all field-based operations across the UK and Ireland. This strategic leadership role is responsible for the successful delivery of a large-scale Reverse Vending Machine (RVM) rollout programme, alongside the ongoing management of a nationwide field service operation. Leading a team of Field Operations Managers and a significant engineering workforce, you will drive operational excellence, service performance, workforce scalability, and customer satisfaction while ensuring safe, efficient, and consistent delivery across all regions.

Key Responsibilities:

• Lead and develop a national field operations function, providing direction and support to Field Operations Managers and regional engineering teams.

• Oversee the successful delivery of a large-scale installation programme, ensuring rollout targets, miles...