About the role

1. Estate Management Leadership

   Lead global estate operations across markets, hubs, and lease administration.

   Oversee day-to-day performance, stability, and risk across the portfolio.

   Deliver consistent outcomes while managing local market complexities.

2. Market & Hub Operations

   Manage market and hub teams with clear roles, workflows, and service standards.

   Ensure effective stakeholder, landlord, and regulatory management in-market.

   Drive efficient, control-driven processes within hubs.

3. Risk, Control & Governance

   Own estate operational risk and governance frameworks.

   Lead reporting, issue resolution, and escalation processes.

   Ensure delivery is controlled, auditable, and aligned with stakeholders.

4. Landlord & Compliance Oversight

   Ensure landlord compliance with statutory and safety obligations.

   Manage escal...