Head of Digital

Caerphilly

Competitive salary + bonus

About the role

As Head of Digital at phs, you will lead the performance, optimisation and future direction of our digital channels, owning digital trading and driving commercial growth. You will play a pivotal role in shaping the digital roadmap, stabilising and enhancing the newly launched website, and embedding modern digital ways of working across the organisation.

Responsibilities

• Owning digital commercial performance including revenue, conversion, margin and customer lifetime value
• Leading the digital trading plan aligned to business goals, marketing activity and seasonal priorities
• Optimising the website experience across navigation, search, merchandising and checkout
• Partnering with marketing, technology and external suppliers to improve performance and stability
• Driving digital transformation including CR...