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Head of Customer Support & Training, Technical Engineers

Aspen Technology, Inc.
Location 📍 Mexico, Mexico
Posted 📅 June 03, 2026
Work Type ⏰ Full-time

Position Overview

Aspen Technology, Inc. is seeking a Manager for Customer Support & Training in Mexico City. The role involves leading a team of Technical Engineers, ensuring effective collaboration, and achieving customer support goals. Key responsibilities include managing issue resolution, training, and performance development of consultants.

The ideal candidate should have at least five years in a technical field, excellent leadership skills, and the ability to make critical decisions. The role may require occasional international travel. Exceptional candidates may possess experience with Aspen's proprietary software.

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Job Details

Employment Type
Full-time
📊
Category
Servicio de atención al cliente
🏠
Work Arrangement
On-site
📍
Location
Mexico, Mexico