Framework Ventures is seeking a Customer Service and KYC Manager in Buenos Aires to lead a high-performance team. You will ensure exceptional customer experience across channels, define action plans for continuous improvement, and manage onboarding processes.

The ideal candidate has over three years of management experience in Customer Service, is fluent in English and Spanish, and has solid problem-solving skills.

This role offers a remote-first environment with unique benefits, including unlimited paid time off and premium health insurance.