The opportunity in one paragraph:

We retain and expand in two of the most sophisticated buyer segments in the world: elite law firms and Fortune 500 corporate legal teams. Neither renews or expands like anything else. We are winning in both, backed by $42M+ from Felicis and Coatue. The post-sale engine is being rebuilt for the AI-native era, evolving what works, redesigning what doesn't, with live customers in the playbooks today. We are hiring the person who builds it.

The bar:

The post-sale playbooks that built the last generation of enterprise SaaS do not work for AI-native products. The motion has to be designed for use case landing, deep workflow integration, and value that compounds over months. We are hiring a first-principles operator who has personally owned GRR, NRR, and expansion ARR, built and evolved post-sale motions in fast-moving environments, and has the judgment to design the AI-native version while running it.

They are customer...