Flexible Work, Better Balance
As Head of Customer Success (UK Healthcare), you will be responsible for the retention and growth of our existing NHS customer base. This is a senior leadership role that will have management responsibilities for 5+ senior professionals (Account Directors and Customer Success Managers) within the UK healthcare team. You will also lead the development of Digital Workforce’s customer management model across the global healthcare business. In this role, you will take commercial ownership of the existing UK healthcare account base, strengthen customer partnerships, and build a scalable customer management model across the global healthcare business.
Please note – this is primarily a remote (UK based) role, but regular travel to customer sites and in-person team events is expected. Occasional international travel within Europe and to the US may also be required.