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Head of Customer Success & Onboarding Excellence

HighLevel Inc.
Location 📍 mexico, Mexico
Posted 📅 June 15, 2026
Work Type ⏰ Full-time

Position Overview

HighLevel Inc. is seeking a Manager of Customer Success Management to build and lead a team focused on enhancing customer onboarding and product adoption. Responsibilities include managing a team of Customer Success Managers (CSMs), driving KPIs, and ensuring high-touch customer engagements.

The ideal candidate will have over 7 years of experience in customer-facing roles, strong leadership skills, and a passion for mentoring. This role is based in Mexico, with a focus on long-term customer retention and growth.

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
mexico, Mexico