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Head of Customer Service - Subscription Ecommerce Brand

MNY Ventures
Location 📍 New York, United States
Posted 📅 June 07, 2026
Work Type ⏰ Full-time

Position Overview

Head of Customer Service – MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products.


In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop.


We have grown from 0 to 60+ team members in less than 18 months.


We serve thousands of customers a day and are building an elite customer service team to scale support operations efficiently at high volume without sacrificing quality.


We are looking for an A-player Head of Customer Service to take full ownership of our CS department and help us scale to the next level.


This is a high-responsibility, high-autonomy role reporting directly to the founders.


Your Mission:



  • Own the customer service function end-to-e...

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Job Details

Employment Type
Full-time
📊
Category
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
🏠
Work Arrangement
On-site
📍
Location
New York, United States