Job Introduction Frequentis Group with headquarters in Vienna is an international supplier of communication and information systems for control centres with safety-critical tasks. Worldwide, more than 500 customers in some 150 countries with more than 45,000 workstations already trust our know-how and proven experience. Frequentis Customer Services (CS) is the global service organization of the Frequentis Group, responsible for service governance, the lifecycle management of all maintenance, managed service, and as-a-service offerings, and their operational fulfillment.

Our Mission: We act as the core connector between our customers, Strategic Business Units (SBUs), and our operational Service Teams. Our focus is on reliable operations, long-term customer satisfaction, and sustainable service business growth. 

Our Customers: We serve public sector clients in the field of critical infrastructure across all Frequentis business domains. Our highly available backend systems...