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⏰ Full-time

Head of Customer Experience, Risk & Fraud

AJ Bell
Location 📍 salford, United-Kingdom
Posted 📅 June 17, 2026
Work Type ⏰ Full-time

Position Overview

AJ Bell in Salford is seeking a Head of Customer Support to lead the operational excellence in one of the UK's leading investment platforms. This role entails ensuring high-quality service for customers while managing various stakeholder relationships and compliance requirements.

The ideal candidate will have experience in regulated financial environments, knowledge of customer operations, and strong leadership capabilities.

The position offers a comprehensive benefits package, including 28 days holiday, a pension plan, and a discretionary bonus scheme.

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Job Details

Employment Type
Full-time
📊
Category
Human Resources
🏠
Work Arrangement
On-site
📍
Location
salford, United-Kingdom