Application Support Manager / Director
Location: Cambridge/London - Hybrid
Salary: Competitive + Bonus + Benefits

The Opportunity
We’re partnering with a high-growth, technology-driven organisation to appoint an experienced Application Support Manager / Director. This is a pivotal leadership role for someone who thrives in fast-paced, evolving environments and has a proven track record of building, transforming, and scaling application support functions from the ground up.

If you’ve cut your teeth in a startup or scale-up—particularly within SaaS or an ISV ecosystem—and enjoy bringing structure, performance, and innovation to support operations, this could be your next big move.

The Role
You will take ownership of the application support function, driving strategy, operational excellence, and customer satisfaction. This role requires both hands-on capability and strategic vision, with a mandate to modernise, optimise, and future-proof support services.<...