Description du poste

- Manage Back Office teams to ensure that the daily capital markets transactions are processed and settled and delivered smoothly and efficiently.

- Pay attention to potential operational risk and work on the preventive measures.

- Introduce new measures to automate work processes and in response to market changes.

- Work towards a zero operational error environment.

- Engages in direct customer contact to ensure quality and timely services in transactions processing and inquiries are provided.

- Recommend on resource allocation to achieve operation efficiency, participate to recruitment and all Human Capital actions for CMB.

- Ensure the management of the teams (animation, recruitment, trends, definitions of goals, appraisal, training. Ensure strong team cohesion and implement Human Capital actions for your perimeter.

- Maintain high level of co-ordination between regional back offices.