Title: Head of Business Development & Client Support
Role Overview
The Head of Business Development & Client Support is responsible for driving sustainable business growth while ensuring best-in-class client support services.
This role bridges commercial expansion and client experience, ensuring that growth initiatives are supported by robust, responsive, and compliant client support operations that enhance client satisfaction, retention, and lifetime value.
Key Responsibilities
1. Business Development & Growth
- Develop and execute business development strategies aligned with company’s growth objectives.
- Identify and onboard strategic partners, affiliates, and institutional relationships.
- Support expansion into new markets, client segments, and distribution channels.
- Work closely with Marketing, Product, and Operations to convert leads into active, long-term clients.
- Monitor competitor activity and market trends to refine growth strategies.
2. ...