We are seeking a commercially astute and strategically driven Head of Auditing to lead the audit, quality assurance, and compliance function across its Retail and Digital Sales ecosystem. This role is critical in ensuring sales integrity, regulatory compliance, process adherence, and revenue assurance across high-volume, target-driven environments.
Operating within a BPO/KPO-style sales model, the successful candidate will establish a best-in-class audit framework that supports omnichannel sales (telesales, digital, inbound/outbound contact centres) while safeguarding brand reputation and enhancing customer experience.

Key Responsibilities

• Define and implement a sales-focused audit and compliance strategy aligned to business’s growth and revenue objectives


• Build and lead an integrated Audit, QA, and Compliance functi...