Lead the enterprise‑wide AI strategy and execution across all departments—including but not limited to Collections, Sales/Acquisition, Risk Management, Customer Service, Operations, Finance, HR, Legal/Compliance, Online & Mobile, Marketing, and PMO.

Develop, communicate, and implement a unified vision for AI that aligns with the overall business objectives and priorities of the organization.

Deliver measurable business value through the deployment of AI solutions that drive operational efficiencies, enhance customer experience, and enable data‑driven decision‑making.

Establish and maintain robust governance frameworks to oversee AI initiatives, ensuring compliance with regulatory requirements and ethical standards.

Promote sustainable adoption of AI technologies at scale by providing strategic guidance, fostering a culture of innovation, and ensuring continuous improvement in AI capabilities.

Collaborate with Innovation & Emerging Tech to d...