Position Overview
Tangem AG in Zug, Switzerland is looking for a Head of AI-Driven Support. This role involves taking full ownership of the support automation strategy, including the design and implementation of AI-driven support systems. The ideal candidate should have over 5 years of experience in operations automation or AI products, along with hands-on experience in customer support platforms such as Zendesk and Intercom. The position offers stability and the opportunity to participate in the growth of a potential unicorn.
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