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The primary role of the appointed Head acts as the strategic interface between IT and business units. This role ensures that project management office and solutions align with business objectives, foster collaboration and drives value through IT β trusted advisor.
In addition, he/she provides strategic leadership and operational management for all enterprise-level IT systems that support core business functions. This includes ERP systems, databases, integrations, and related applications. The role ensures systems are reliable, secure, scalable, and aligned with SMRT goals.
IT Business Relationship Management