Position Overview
Pay: £15.87 per hour, 40 hours a week, 5 days a week. Location: Telford Reports to: Operations Manager Are you a proven hotel housekeeping leader who thrives on delivering excellence, inspiring teams, and exceeding client expectations? They’re looking for a Head Housekeeper to Lead, Inspire & Deliver Excellence. Key Responsibilities: • Lead, motivate, and develop your team to achieve operational and client service excellence. • Manage daily housekeeping operations, including stock, linen, equipment, and workflows. • Maintain health, safety, and compliance standards. • Build and maintain strong relationships with clients. • Monitor performance, manage budgets, and optimize cost efficiencies. • Recruit, train, and coach team members, recognising and developing talent. • Conduct regular room inspections to maintain quality and ensure continuous improvement. • Support business development by providing site expertise, attending meetings, and preparing reports. Requirements: • Proven experie...