Job Summary (Head - Digital Transformation)

Program Leadership & Delivery (30%)

• Lead end‑to‑end planning and execution of digital transformation programmes and workstreams.
• Translate organisational strategy into actionable digital roadmaps and delivery plans.
• Serve as the central point for programme accountability, aligning stakeholders and advancing digital maturity.
• Oversee transformation governance: reporting risk management, budget and vendor performance.
• Evaluate and collaborate with digital agencies, system integrators and vendors.
• Drive adoption via change management, internal alignment and upskilling.

Digital Strategy (20%)

• Develop and evolve digital strategy in line with new technologies and user needs.
• Identify and promote opportunities for digitisation, automation and data‑driven improvements.
• Partner with IT, data and operations to ensure sec...