Position Overview
An exceptional opportunity has arisen for a refined & luxury service-driven Butler to join an international hospitality group hotel in Cape Town.
This role is suited to a polished hospitality professional who thrives on delivering discreet, personalised, and anticipatory service to high-profile and VIP guests.
Key Responsibilities:
Lead, train, & inspire the butler team to deliver exceptional, personalised guest experiencesSet and uphold world-class service standards, ensuring consistency across all guest touchpointsPersonally oversee VIP, UHNW, & high-profile guest staysCoordinate closely with Housekeeping, Front Office, Concierge, & F&B teamManage butler schedules, performance, & ongoing training programmesHandle guest feedback, preferences, & special requests with precision & discretionDrive continuous improvement & innovation within the butler service offeringRequirements: