Job Description - Head Barista (HEA )

Job Number:

HEA

Overview

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

Job Purpose

The Head Barista oversees daily front-of-house and floor activities to ensure efficient and effective operations, maintaining the highest standards of customer service.

Responsibilities

• Respond to customer inquiries, complaints, and incidents in a positive manner to ensure customer satisfaction
• Control the end-of-month inventory and ensure replenishment accordingly.
• Research studies and suggest new ideas for the beverage menu that could contribu...