HCL Tech hiring for OTC - Bangalore

- Billing
- Collection
- Dispute Management (under OTC)
- Cash application
- Order Management

Location : Bangalore

Experience :

Senior customer service representative - 1 to 3 Years

Analyst - 2 to 5 Years

Senior Team Leader - 5 to 8 Years

Responsibilities:

- Excellent analytical and reconciliation skills
- Ability to work own initiative
- Financial & commercial awareness / good numerical skills.
- Problem solving aptitude & ability
- Relevant and demonstrable experience of a collections role. (Required)
- Sap Experience
- PC literacy, particularly in MS Office (Windows NT).
- Demonstrate a customer focused orientation
- Demonstrate a target focused orientation
- Ability to work closely with customers & negotiation effective outcomes to their problems.
- Committed approach to team work.
- Resilient under pressure and able to quickly ada...