1. Job scheduling & coordination Arrange truck trips for container pick-up and delivery
Coordinate with drivers, customers, and port terminals (e.g., PSA in Singapore)
Assign jobs to drivers based on availability and priority
2. Documentation handling Prepare delivery orders (DO), job orders, and transport documents
Submit and track container release/return documents
Ensure paperwork matches shipment details
3. Container / trip tracking Monitor container movements (in/out of port, depot, customer site)
Update internal system on job status (picked up, delivered, delayed, etc.)
4. Communication Liaise with drivers on route instructions and timing
Communicate with shipping agents, freight forwarders, and customers on delays or changes
5. Basic problem-solving Handle issues like delays at port, missing containers, breakdowns, or schedule changes
Re-arrange transport plans when needed
6. Administrative support Data entry into transport management systems<...