Join DeVry Greenhouses as a Hands-On IT Supervisor, based in Chilliwack, BC. Oversee a dedicated IT support team while directly assisting users with technical challenges.
In this critical role, you will balance leadership with technical support, ensuring smooth operations across the IT spectrum. Your expertise will directly impact the success of end-user support initiatives while you guide junior IT staff. The work environment promotes collaboration and continuous improvement to foster IT excellence.
Key Responsibilities:
• Diagnose and solve technical support issues
• Supervise and mentor IT support personnel
• Provide training on software and hardware issues
• Maintain documentation and problem-solving logs
• Manage onboarding and offboarding IT activities
Requirements:
• Degree or diploma in IT or Computer Science
• 3-5+ years of corporate technical support
• Experience in a supervisory role
• Strong knowledge of end-user computing and networking<...