HAL - Event Coordinator - UPL

Department: Guest Svc

Employment Type: Fixed Term Contract

Location: Philippines - UPL

Reporting To: Guest Services Manager

Description

• Ensuring premium service delivery to all groups and their leaders.
• Organizing special site visits, Fam trips and events in collaboration with the Cruise and Travel Director and as requested by Ship’s Services.
• Coordinating and administering the Gift Order program as designed by the company.
• Overseeing the Club Orange Program.
• Administering the Mariner Loyalty Program.
• Driving the training of onboard sale of packages and amenities by the Guest Services staff.

Key Responsibilities

Group leaders and Group Services delivery

• Be the contact person for all groups on board, working with Ship Services in the planning of groups and acting as host f...