Position Overview
Responsibilities - Boosting sales revenue and profitability by achieving sales targets
- Handle customer’s queries, feedbacks/complaints professionally
- Conduct professional scalp analysis; demonstrate features/ benefits of treatments, services and products
- Recommend packages according to individual needs and conditions
- Constantly educate customers on the necessity and benefits of company’s treatments, services and products
- Build rapport with customer and providing good customer service and needs in relation to hair & scalp enquiries
- Perform basic hands-on treatments when necessary
- Updating of customer’s progress in the treatment card and computer system
- Conduct regular stock‑take, responsible for healthy stock level in store and stock ordering
- Assist in display of merchandise, ensuring branding alignment and standards are maintained
- Assist in other areas where necessary to e...