This role will be of a team player and a key member of the GlobalView MS Americas team. Responsible for timely processing end to end payrolls for US & Canada Clients. Payroll frequency will be weekly, semi-monthly, fortnightly, monthly, off-cycles and reversals. Frequently interfacing with various teams primarily with internal support teams and directly with the Clients. Ensure quality controls in the payroll process and update documentation- includes reconciliation of results and audit checks. Act as day-to-day liaison with client designated contacts for payroll-related processing and respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Maintain client payroll procedure manuals and business process documents. Manage client issues in Siebel system and work with client and internal partners to classify, prioritize and follow-up. Analyze and resolve complex issues encountered within the team and/or client; Demonstrate strong analytical ...