POSITION: Guest Services Specialist

DEPARTMENT: Guest Services

REPORTS TO: Guest Services Manager

FLSA STATUS: Salaried/Exempt


Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Specialist for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square.



Essential Duties and Responsibilities

+ Develop and facilitate Team Member training programs: annual, client-based, and new-hire orientations

+ Act as the liaison to clientele (Saints and Pelicans) for coordinating league-specific training initiatives

+ Creative design and drafting of Team Member bulletins and correspondence

+ Creative design and development of qu...