ASM Global, the leader in privately managed public assembly facilities, has openings for Guest Services Representatives.


Summary – A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services in the Denny Sanford PREMIER Center, Sioux Falls Arena, and Convention Center. Guest Services Representative duties include the following:


Essential Duties and Responsibilities:

+ Guest relations activities include greeting and directing guests, screening guests for prohibited items, securing areas, responding to emergency situations, ensuring the safety of all guests, and reacting to requests for service and assistance.

+ Have a full working understanding of the specific event post (i.e., ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons. Anticipate problems and appropriate solu...