At Grand Hyatt Barcelona, one of the city’s newest and most prestigious luxury hotels, we are looking for a passionate, service‑driven, and detail‑oriented Guest Services Officer to join our Front Office team.

In this role, you will be at the heart of the guest journey, ensuring a seamless arrival, stay, and departure experience. As a Guest Services Officer, you will represent the Grand Hyatt brand with warmth and professionalism, anticipating guest needs and delivering personalized luxury service at every touchpoint.

If you enjoy direct guest interaction, excel in fast‑paced environments, and are motivated to create memorable experiences, this is an excellent opportunity to grow within an internationally recognized hospitality brand.

About the Role

As a Guest Services Officer, you will act as an ambassador of the Hyatt brand, providing exceptional front‑of‑house service aligned with the highest brand standards.

You will work closely with Hous...