**Description:**

At Grand Hyatt Barcelona, one of the city’s newest and most prestigious luxury hotels, we are looking for a qualified, proactive, and service‑oriented **Guest Services Officer** to join our Front Office team.

In this role, you will play a key part in ensuring a smooth, personalized, and memorable experience for all guests throughout their stay, acting as a main point of contact from arrival to departure.

This position is offered under a **permanent contract** . If you are passionate about delivering exceptional service, anticipating guest needs, and creating meaningful experiences, this is an excellent opportunity to grow your career within a world‑class hospitality brand.

**About the Role**

As a **Guest Services Officer** , you will act as an ambassador of the Hyatt brand, coordinating every detail of the guest journey with empathy, precision, and professionalism.

This is an operational position with a **rotating s...